Privacy policy
Last updated: December 27, 2025
At Hallow & Hearth™, your privacy matters. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, make a purchase, or otherwise interact with our services.
Our store is hosted by Shopify, which enables us to offer a secure and curated shopping experience. This policy applies to all information collected through our website, communications, and transactions.
If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs how personal information is handled.
By using our site, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect
When you interact with Hallow & Hearth™, we may collect personal information that can reasonably be linked to you, including:
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Contact information such as your name, email address, billing address, and shipping address
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Payment and transaction details, which are processed securely through Shopify and trusted payment providers
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Account information if you choose to create an account
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Order history and shopping activity, including items viewed, added to cart, or purchased
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Communications you send to us, such as customer support inquiries
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Device and usage information, including IP address, browser type, and interaction with our site
We do not collect information that has been anonymized or de-identified so that it cannot reasonably be linked to you.
How We Collect Information
We collect personal information in the following ways:
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Directly from you when you place an order, contact us, or sign up for communications
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Automatically through cookies and similar technologies when you browse our site
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Through service providers who assist with payments, fulfillment, analytics, and site functionality
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From partners or third parties, where permitted by law
How We Use Your Information
We use personal information to:
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Process and fulfill orders
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Communicate with you about purchases, updates, or inquiries
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Provide customer support
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Maintain account functionality
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Improve our website and services
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Detect, prevent, and address fraud or security issues
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Send occasional brand communications if you have opted in
We do not sell your personal information.
Marketing & Communications
If you join our email list, you may receive occasional updates from Hallow & Hearth™, including brand updates, early looks, or announcements.
You may unsubscribe at any time using the link included in our emails. Even if you opt out of promotional communications, we may still contact you regarding orders or account-related matters.
How We Share Personal Information
We may share personal information with trusted partners only as necessary to operate our business, including:
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Shopify, our ecommerce platform
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Payment processors
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Shipping and fulfillment partners
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Technology, analytics, and security providers
These partners are authorized to use your information only as needed to provide services on our behalf.
We may also disclose personal information to comply with legal obligations, enforce our policies, or protect our rights.
Relationship With Shopify
Our store is hosted by Shopify, which collects and processes personal information to provide and improve the services we use. Some information may be processed outside your country of residence.
Shopify may use personal information collected through interactions with our store and other merchants to provide enhanced features and services. In those cases, Shopify is responsible for processing that information.
To learn more, please visit:
https://privacy.shopify.com
Cookies & Similar Technologies
We use cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our site.
You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of the site.
Children’s Privacy
Our services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
Data Security & Retention
We take reasonable steps to protect your personal information. Transactions are processed through secure platforms, and sensitive payment details are not stored on our servers.
We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, or enforce our policies.
Your Rights & Choices
Depending on where you live, you may have rights regarding your personal information, including the right to:
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Access the personal information we hold about you
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Request correction or deletion of your information
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Receive a copy of your information or request portability
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Opt out of certain uses, including targeted advertising
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Manage your communication preferences
Requests may be made by contacting us using the information below. We may need to verify your identity before processing requests, as permitted by law.
We do not discriminate against individuals for exercising privacy rights.
International Transfers
Your personal information may be transferred to, stored in, or processed in countries outside your country of residence. Where required, we rely on recognized legal safeguards to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or business operations. Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Hallow & Hearth™ — where the luxury feels real, and the vibe is always a little bit wicked.